If you have already added a watermark while posting products but find no watermark in product page, two of below reasons are for your reference:

01.
. If you are not seeing the watermark in the product search list on www.alibaba.com, as shown below, please note that watermark is only shown if your picture is more than 250*250px; If your product picture is less than 250*250px due to picture effect and buyer preference the watermark will not be displayed.

02.
Please change a browser and click Edit in Products-?All Products section and reclick Add a watermark button to try again. Please do not forget to click Submit button at the bottom of the page to make it work.

If problem still exists, please contact Alibaba.com Customer Service for further checking.

https://gcx.alibaba.com/icbu/angel/portal.htm?pageId=136263&_param_digest_=dbd9be15358b8b53c4242c612d78960f
Watermark on product photo will be in this format: ****.trustpass.alibaba.com (Global Gold supplier) or *****.en.alibaba.com, same with your minisite address. There are two ways to change watermark:

01.
Change your minisite address.

How do I change my Minisite address? Please click here.

https://service.alibaba.com/ensupplier/faq_detail/20396057.htm

Note that the existing product photo watermark will not be updated automatically if you have changed the mini site address and you need to re-upload photos with the new watermark.

02.
If you want to change the look/content/style of the watermark, you can load the water print in the picture with graphics software before uploading it.
How can I delete the product group?

01.
Sign into My Alibaba at: https://login.alibaba.com/

02.
Select the tab “Products” then “Group and Sort Products”

02.
Select the Product Group in question and click “Delete”

If you have sub-groups in this group, please first delete the sub-groups
To change the name of a Product Group:

01.
Sign into My Alibaba at: https://login.alibaba.com/

02.
Select the tab “Products” then “Group and Sort Products”

03.
Select the Product Group you want to edit and click “Rename”

04.
Enter a new group name and click “OK” to confirm
You may try to improve product information in your product detail page, You can re-edit product information in the product detail page.
In this situaiton, we kindly suggest you edit your production information and change the key words,, You may also put the product in product show case.
If your product is not in the first page, this means there have higher score product, thats why I suggest you suggest you improve your product rank or you could buy p4p service, you may contact your account manager to know the detail of this.
This means you may clear the cookies and change the browser.
Could you please try to clear the cookies & cache in your internet browser first to see if the issue can be resolved.To clean cookies and cache press "Ctrl+shift+delete". After clearing the cookies, please restart your browser and try again or change into a different browser. We kindly suggest you choose Google chrome or fire fox.

You may follow below to post products:

01.
Sign in at My Alibaba http://us.my.alibaba.com/;

02.
Click "Display a New Product" under "Products" Section (Go here)

03.
Enter a product keyword and click “Search” button

04.
Choose a correct category

05.
Complete details and click "Submit" button.

Please note that you must fill all the sections marked with *. If here is any reminding "product information is not complete", please do check whether you have filled in all the fields marked with *

After submission, it will be audited within 24 hours. Upon approval, it will be listed on Alibaba.com within 24 hours.

If you are too busy to post products and want high quality products you may also refer to our Third Party Service.
If you want to complete the details under "About us", please follow the ways below:If your posting is in status in Approval pending, you are unable to delete it.Normally the auditing takes within 24hours. Please wait until approval.

01.
Sign in at My Alibaba https://i.alibaba.com/globalIndex.htm;

02.
Click "Company Profile" section and go to Company Introduction to manage your profile:

03.
Complete the information under "Detailed Company Introduction"

04.
Click "Submit" button.

Please note all the sections with the mark "*" in red are necessary to fill out. Upon approval, it will be updated online within 24 hours.
Products can be grouped into three levels. Up to 20 first level groups can be added. Up to 200 product groups can be added in total. We recommend that you have a maximum of 10 groups on your site to make it easy for buyers to read.
Here are two ways you can find keywords that are more with buyer preference.

a.)
Log in your account at My Alibaba-Biz Trends-Hot Keywords The keywords information listed are based on the actual search frequency on the website.

b.)
Log in your account at My Alibaba-Biz Trends- Industries Keywords listed are found in RFQ names and details which posted by buyers.
Step One:
Log in account, Find My Alibaba-Products-Display a New Product. At Detailed Description section there is Smart Editing.

Step Two:
Choose the respective industry and Apply.

Step Three:
You can choose and edit Navigation on the right side of the page. You may add sections and change orders.You can also set the color and font style for the navigation.

Step Four:
Choose pictures, text, charts to combine templates and edit content.

Step Five:
Save Templates for use. You can save and use navigation templates. Hover the content and you can see the blue Save template button To import a navigation template, please search for a Navigation and Import from Your Navigation

Step Six:
Finish editing and Submit to post. You can manage navigation templates that you have saved. You can also copy your colleague’s to your save.
Take the following steps to change your product photo:

01.
Sign into My Alibaba with your account

02.
Select the tab “All Products” under "Products"

03.
Select the product that requires modification (in different statuses) and then click "Edit"

04.
Select a photo from your own computer or photo bank Then you can submit the information after modification. Upon approval, it will be published online within 24 hours. Please be advised that a product with "Approval Pending" status cannot be modified.
01.
Sign in account and go to My Alibaba-Products-All Products

02.
Tick the products to be assigned and click Assign Owner button. Choose the according owner and click OK. Note: For assigning many products at one-sub account, please tick all the related products first and click Assign Owner; Administrator account can assign products to sales manager, sales representative accounts or the administrator account itself. Each product can only be assigned to one account to manage.
To check the hot keywords in Alibaba.com, you can log in your Alibaba.com and go to My Alibaba - Biz Trends - Hot Keywords.

Note :
The keywords information listed are based on the actual search frequency on the website.Before using any keyword, please carefully study related product listing policies and make sure all information in your listings are in compliance with the policies.
Product Quality Scores :
Average information scores of all your products by the date this report is generated. It measures your information quality in 3 dimensions, namely quality of pictures uploaded, information integrity and correlation of your descriptions, on a 5-point scale.
Quick Response Rate:
Overall ratio of inquiries replied to in 24 hours and TradeManager messages replied to in 1 hour in the last 30 days from the time the report was generated
Please be advised that your account may be deactivated due to different reasons.

If your account was deactivated due to security reasons as below, please click "Appeal for account reactivation" button to appeal for reactivation online and submit the required documents. After that please wait about 3-5 business days for us to review your appeal.

If there is no button for you to "appeal for account reactivation" or "Click here" button to reactivate, please connect Alibaba.com Customer Service for a further checking.
Kindly note that phone verification is to protect your account from being used by other people.

01.
If your phone is still in normal use and you are able to access the phone, please refer to below about why you could not receive the verification code:
When you are asked for a verification code, normally the first verification code will be triggered by system automatically. You can click " Get A Code" again to receive a new one if you did not receive it within 1minute.

If verification codes still don't come after you clicked the button, you may follow below to check:

a) please firstly restart your phone to try
b)
Are you abroad now? Please make sure the roaming function of your mobile is available.

c)
Does your mobile work well? Do you receive other messages normally?

d)
Is there any screening software on your mobile? Check with your local mobile operator if they blocked the message from us.

e)
Also, please do not click the button too many times which will cause error.

02.
If you cannot get a code after clicking twice, there would be notice of “Click here for voice message verification code”, once you click that, there would be phone call verification code sent from 0571-56215263 within 10 seconds. The verification code will be read out loud for 3 times. Different from SMS verification code, the voice one is a 4 digit one and anounced in English, no matter member uses domestic or overseas cell phones.

Meanwhile, "Try a different verification method" can be found at the same page to back to the list of verification methods.
03.
If you have lost your phone/The person who owns the phone is no longer in charge/Your phone number is no longer valid/Youinput wrong phone number, you may contact Alibaba.com Customer Service for help.
If you did not receive the email verification code, please check according to below aspects:

01.
Have you bound the account with mobile? Check your mobile if it received the code.

02.
Have you blocked emails from Alibaba?

03.
Check Trash in your mailbox.

04.
Did you click “Get Verification Code” many times within a short time? (There might be some time delay to receive it, please click it only once and wait for around 10 minutes patiently)

05.
Check with your email operator to see if they blocked the information. If you cannot get the verification code all the time, please contact our service.

If you still have problem with getting the verification code, you may contact Alibaba.com Customer Service Team.
If you suspect your account is used by someone without consent, please follow below steps:

a)
1, If you still can sign into your account, please reset your password directly and click here to bind your account with your mobile.

b)
2, If you cannot log in your account any more, please seek help from Alibaba.com Customer Service as soon as possible.
The email verification code is sent to your registered email address by the system. If you want to change the email address to receive the code, please take the following steps to change your registered email address:

01.
1. Go to the account settings page and find “Change Email Address”

02.
2. You will be asked to verify your account by “Email Verification” or “Phone Verification”.If you cannot receive the verification code via email or mobile, you may apply through our online customer service team.

03.
Once you choose “Email Verification”, you will be redirected to the “Identity Verification” page as seen below. Please click “Click here to receive verification code” and you will receive the email with a verification code.

Please note the verification code will only be valid for 15 minutes after you click the button. To avoid system errors, you are advised not to repeat clicking.

04.
Submit the code sent to your email in the column and click “Submit”.

05.
After submission, you will go to the “Edit Mailbox” page. Follow the instructions here to change your email address. Note: The process for the phone verification is same as for email verification.
If you lost the phone to receive the verification code, kindly check below for reference:

01.
You may contact Alibaba Customer Service to change a different phone number. Kindly note that changing security phone number for receiving verification code is of great security risk, so you shall be asked to give some information to verify your identity (to avoid changing important information based on fraud request)

02.
If you don't have a second phone number and decide not to use phone to receive verification code any more, you may contact Alibaba Customer Service and apply for unbinding of security phone so that verification codes will be only sent to your log in email address. You need to confirm the risk of doing so because phone verification tends to protect your account better than email.

【Note】-
If you lost your phone for sub account, you may contact your admin account to sign in and change a new phone for your sub account.
01
Click “Forgot Password” on the Sign In page.

02
Fill in your account email, slide to the right side and submit.

03
You will have to verify your account first by one of below methods: “By Email Verification”, “By Phone Verification"(Phone Verification is only possible if you have bound your mobile phone number to your account) .

04
If you choose “Email Verification”, you will be redirected to the page below. Please click on “Click here to receive verification code” and you will receive the email with your verification code. Please note the verification code is only valid for 15 minutes after you click the button. To avoid system errors, we advise against clicking several times.

05
Upon receiving the code in your email, please enter it into the column below and submit.

06
After submission, you will be directed to the password reset page. Please follow the instructions to reset your password. Note: The process for the phone verification is the same as for email verification.
If you find unauthorized products uploaded by your account, it means your account has been used by someone else. In order to secure your account, please follow the steps below:

01.
If you still can sign into your account, please change your password.

02.
Change the password for your registered email as it may also be compromised.

03.
Bind your account with your mobile number if you haven't. Click here to learn how to bind.https://service.alibaba.com/ensupplier/faq_detail/20395663.htm

If you cannot sign in because your password has been changed:

--For free members, please click here to contact our service team directly for help.

https://gcx.alibaba.com/icbu/anna/portal.htm?spm=a273f.8140240.1992520.1.ffe0BQ&pageId=6082&_param_digest_=746322fbeddecf2b48c3cd5f542fcfe5&spm=a273f.8140240.1992520.5799

--For Gold Suppliers outside of China, please click here to contact the service team

https://gcx.alibaba.com/icbu/angel/portal.htm?pageId=136263&_param_digest_=dbd9be15358b8b53c4242c612d78960f
It’s common to encounter phishing emails when working in an international e-commerce environment. Scammers use phishing links and files with viruses to attempt to cheat Alibaba.com's honest traders and negatively affect the wider trading scene. Their aim is to obtain your personal, financial or business information. Once they have this, fraudsters can sign in to your account, pretend to be you, and commit scams in your name. They can also direct you to a fake website, ask you to make a payment and then steal your money.

What are they
Here’s an example: A fraudster obtains the email account information of the owner of xxxx@gmail.com, then forges a similar address: xxx.x@gmail.com, then notifies customers making payment to the original email’s owner that the payment bank account details have changed, to the fraudster’s back account number. They sometimes even use the original mail address directly to commit fraud.

This is just one example of the possible business effects of phishing emails. See more here.

Any suspected cases of phishing emails or resulting fraudulent activities should be immediately reported Alibaba.com Complaint Center and legal assistance immediately sought.

Tips on avoiding phishing scams
During the daily use of your email accounts, increased general vigilance and account security measures can go a long way to preventing access by phishing fraudsters:

01.
Use anti-virus software and/or a firewall, and run upgrades regularly on your main office or business computers

02.
Make sure your computer only has authorized programs installed

03.
Passwords shouldn’t be too simple and periodic password updates are necessary. This will help prevent the often-used “Collision attack” method, where hackers try to decipher the user's password after random sign in attempts.

04.
Sign in to your businesses’ mailboxes and check your accounts on a regular basis to ensure sign in data is accurate and consistent.

05.
Always be cautious during transactions. Make sure all important transaction-related information is confirmed and fixed. This includes the contact person’s name, email address, phone number and payment bank account number. Please double-check this information before any payments or collections.

06.
Do not input any information if there is a suspicious site requiring an ID and password sent to you in an email. Authentic Alibaba.com URLs always contain “***.alibaba.com/*** “. If you receive an attachment, save them somewhere instead of opening them inside the email directly.

07.
Download and open attachments only after virus detection. Documents ending in exe.or scr. are the most common virus carrier formats. Sometimes .doc or excel documents can also carry viruses, so we recommend you use http://www.virscan.org/ to verify files.
01.
If an opened document is confirmed as a virus carrier, you can try and save other information by backing up your work and detaching the computer from the server. Run anti-virus software in safe mode on your computer. You may also need to re-format your hard disks and re-install your operating system.

Normally, re-installing your system is the only effective method if your computer has been infected with a Trojan virus. Be careful not to back up the executable files.

Please copy the backed-up files (zip-encoded) to another computer, then use antivirus software on these compressed files before putting them to further use.

02.
If you have already inputted your ID and password into a suspicious link in the phishing mail, please change your Alibaba.com account details immediately after sign in. You can also report to Alibaba.com Complaint Center

03.
Also, if you have already inputted your ID and password into a suspicious link in the phishing mail, you should take the following advice:

3.1.
Please check your automatic forwarding list and remove any unknown email addresses, otherwise each emails you send to recipients will be CC’d to the hacker without you knowing.

3.2.
Please also check your “associated accounts” or “associated mails” settings and remove any unknown email addresses there, otherwise hackers will also be able to sign in to your mailbox even after you have performed the actions described in 1.

3.3.
Some email services can be bound to phones, which means after you edit the new password, the new password will be sent by message to the phone as well.

3.4.
After the 3 steps above have been completed, we also suggest you sign in to your email account regularly to check if there are any suspicious activities related to recent sign ins. A regular check of your accounts over the next 3 weeks is enough time to see if any suspicious activity has re-occurred.

Lastly, but still very important; please notify your customers and partners immediately after encountering suspicious activity in your email accounts.
Three types of phishing devices are most commonly used: suspicious links, attachments and fake messages. See more information below.

01. Phishing emails - Suspicious links
As the email type implies, suspicious links are inserted into these kinds of emails and recipients are required to click on and visit the links and then input their account information to view orders or samples.

Sometimes these emails will request recipients to download attachments, so it is important that any virus detection is achieved before opening and checking the attachments.

Next are 2 examples of seemingly ‘normal’ phishing pages – they always ask for account IDs and passwords:

2 Phishing emails - Attachments
Normal attachments mainly have these formats: Html, Exe/Scr, Doc Excel, PDF, Zip/Rar. Among these file types, Exe/Scr documents are most likely considered high risk. We recommend only opening after scanning with anti-virus software.

1) Html ( Web page attachments)

Phishing links are often hidden behind html web page attachments. So, it is strongly suggested that you do not open html page attachments without considering the risks.

2) Doc, Excel, PDF Files

Although, these 3 types of attached files usually carry a lower level of risk, they are all capable of carryingmacro viruses. There are still risks in opening these types of files and running the macro orders without first screening them with anti-virus software.

Moreover, be aware that even though the attachment itself may pass a virus scan, the phishing links may actually be hidden in the content, so please also be aware of this possibility

3) Zip/Rar Attachments

Zip file attachments or “aggregation” files are often used to carry macro viruses and phishing links. Many email services will automatically treat these attachments as high-risk.

3 Fake Messages
Fake messages are the most difficult kind of phishing emails to handle because recipients have trouble distinguishing fake messages from authentic messages. Those emails also often easily pass standard international email security measures. It is generally understood that there are almost one hundred million fake messages generated on the internet, each day.

1) How fake messages are generated
All emails are sent through a sending server, so when spammers establish their own illegal server, this becomes a generator of fake messages. This is exactly the same for the illegal factories which produce those fake “brand products”.

Spammers can edit the sender information of any emails they generate in their own server:

Often recipients say the sender email address is correct and that the suspicious emails are from Alibaba Group. Actually the email address is added afterwards and closely resembles our service email addresses.

2) Why it’s so hard to deal with the fake messages:
A. First, there are flaws in the way the internet naturally operates. Spammers have the ability to establish servers of their own, and these servers are hard to track.

B. A lot of members use their company email boxes on a daily basis, but these cannot use the DMARC* protocol to stop fake messages from being delivered. While Outlook, Gmail and other large email service providers use the DMARC protocol, one problem is that these email addresses can easily be imitated.

*DMARC protocol: E-email security protocol rolled out after 15 Industry giants joined forces. They include PayPal, Google, Microsoft, Yahoo, ReturnPath, and more.

3) How to prevent fake messages:
A. Try to use DMARC protocol to filter the out any fake Alibaba.com emails

B. Try your best to always immediately your messages in the Message Center. Normally, only real messages will be in your account and are related to notifications you receive.

C. Manually checks is the most efficient and accurate way to identify fake emails.

4) Checking for the real sender’s email address
Many fake messages are constructed through the forging of Alibaba.com sender email addresses, but sometimes these emails leave clues. You can see from the following example that the real sender email address is actually listed behind the Alibaba.com email address.

Other tips:
Sometimes you can only view the Sender in incoming emails and the real email address may be hidden. To check the full address, place your mouse on the sender’s name, and the real sender’s email address should be shown.

As a smart tip for you, it would be a phishing email if the email address as shown being the recipient after you click "reply" differs from the sender's address of the original email (an example shown below for reference only).

Usually, Alibaba.com will never use personal email addresses or Skype when contacting our members, especially note that we will never contact you via Skype requested for confidential Information such as member’s accounts, passwords and/or specimen of company stamps for security checking. Kindly be alerted and report to us when you receive Skype message sent allegedly from Alibaba Customer Service Staff before disclosing any confidential information to avoid losses.

Judging from the links contained in emails
As mentioned above, the objective of fake messages is always about how to obtain members’ account information, so the link checking is a very direct and useful way to verify emails.

For example, when we put the mouse cursor on the suspicious buttons or links, the whole URL data will show up accordingly. In the screenshot below we can see the domain is mamkerman.ir instead of alibaba.com. Now we know it is a phishing email. By the way, please also be aware we have another domain, which is aliexpress.com.

When an “Alibaba” email comes in containing an unreadable code, or if it contains unknown attachments, then you can also treat this as a suspicious email as well. Please sign in to the account to check the emails in your Message Center, or you can contact our service team for more assistance.

Unreadable or “messy” codes:
For 【Product Photo】section: The format of the product photo should be Jpeg, Jpg, Gif, or Png and the size is no more than 5MB. You can find the detailed requirement at the product photo uploading page:

For 【Product Detail Information】section: Photo Size requirement: Size: Max. 3 MB/photo.Supported formats: JPEG, JPG or PNG.Suggested photo dimensions: max. 1000 x 1000 px.
For 【Product Photo】section: The format of the product photo should be Jpeg, Jpg, Gif, or Png and the size is no more than 5MB. You can find the detailed requirement at the product photo uploading page:Currently, only Chinese suppliers can offer Trade Assurance to buyers due to the Chinese foreign exchange rate control policy.Overseas suppliers can use it as buyers for now.

Learn more about Trade Assurance here.
https://www.alibaba.com/insights/detail-Alibaba-com-101-Lesson-One-What-is-Trade-Assurance-71.html
Please kindly note that RFQs under Recommended RFQ status are matched by the system automatically in accordance with your product categories posted online. Therefore, there might be some unrelated RFQs matched to you. To find more related RFQs, you are suggested to search by yourself at

https://sourcing.alibaba.com/.
TradeManager is an online communication tool. It is a fast and effective way for buyers and sellers to make contact and move deals forward. With TradeManager, you can:

* Communicate with buyers/suppliers in real time and grasp business opportunities timely.

* Search for buyers and suppliers easily on Alibaba.com.

* Manage My Alibaba.

* View Trade Alert
1.
Click “Forgot Password” on the SignIn page.

https://login.alibaba.com/?spm=a2700.7717180.1998534681.2.vwck6v 02.
Fill in your account email, slide to the right side and submit.

3.
You will have to verify your account first by one of below methods: “By Email Verification”, “By Phone Verification"(Phone Verification is only possible if you have bound your mobile phone number to your account) .

4.
If you choose “Email Verification”, you will be redirected to the page below. Please click on “Click here to receive verification code” and you will receive the email with your verification code.

Please note the verification code is only valid for 15 minutes after you click the button. To avoid system errors, we advise against clicking several times.

5.
Upon receiving the code in your email, please enter it into the column below and submit.

6.
After submission, you will be directed to the password reset page. Please follow the instructions to reset your password.

Note :
The process for the phone verification is the same as for email verification.
System filters and prevents spam inquiries that have triggered actions such as abnormal IP address, group sending messages, inquires containing advertisement, translation, virus etc.

If you receive spam inquiries that didn’t get stopped, please take below steps to report:

01.
Sign in at My Alibaba: https://i.alibaba.com/globalIndex.htm

02.
Go to “Messages” under “Messages & Contacts” section

03.
Select the email you want to report spam and click “Report Spam”

04.
A window will pop up. Tick “Add the sender(s) to the Block List” and select spam type and click “Ok” when done
https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fus.message.alibaba.com%2Fcustomer%2Fbasic.htm%3FdefaultTab%3DblackList

For the rest of inquiries, Alibaba cannot simply block them because the content is too simple or suspicious sounding. We do not want to by any accident block any potential customer and you will have to decide for yourself if to do business with those inquiries.
Products without Performance:
refers to product postings getting no Visitors ,Inquiries,Submittedorders,Add to Favorite Buyers,SharedBuyers&Add to compare Buyers.To check the product performance and take actions accordingly, you can log in your account at My Alibaba - Biz Trends - My Products

https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fus-mydata.alibaba.com%2Fself%2Fproduct%2Fineffective.htm

Note:
According to Alibaba Product Listing Policy,of above no performance products as well without modification in the past 365 days will be taken off display by system.
Firstly, if you can login your account and receive the verification code on the current mobile, please take below steps:

01.
Sign into account and go to the section of “My Account”: http://us.my.alibaba.com/user/account_settings.htm.

02.
Click into “Manage Verification Phones”

03.
You will be required to verify identity by phone. Click the button of “Verify”.

04.
Normally the first verification code will be triggered by system automatically and it will be sent to your current mobile. You can click " Get A Code" again to receive a new one if you did not receive it within 1minute.

05.
Enter the code, choose the country and put new mobile number

06.
Request code again and the code will be sent to the new mobile.

07.
Enter the code and then the mobile number will be changed successfully.

If you could not login your account or use the current mobile to get verification code, you may consult with Alibaba.com Customer Service for further help. Please do note due to security risk of such important change we shall need to verify your identity with certain information.
Below are the email occupied reminders that members on Alibaba.com will frequently see:

Change the email for main account:
If the email already exists under other account, it will remind you the related Alibaba Group Business. And members are suggested to follow the solution for Scenario One as above.

Change the email for subaccounts account:
Please know that when changing sub-account’s email, we will only check if the mailbox is registered on the Alibaba.com website. If it is occupied, you will receive the reminder as below. At that time, you can also do according to the solution for for Scenario One to make the email available to be replaced for your subaccount.
a.
Sign into Account https://usmy.alibaba.com/user/account_settings.htm

b.
Click “Add A New Sub-Account" in the "Sub-Account Setting" section

c.
Get the verification code, and enter the code that sent to you and “Submit”.

d.
Complete the form with the subaccount information. Please note the email address of the Sub-Account cannot be duplicated with any other email address which has been registered for another account. Otherwise, you will fail to add the Sub Account.
You can find the entrance at My Alibaba – Account – Manage Sub-Account. Then you can tick on the sub-account and click on the delete/ disable button based on your choice.
You can check the details at My Alibaba – Account – Manage sub-accounts

Choose a sub-account you want to check and click “view details”
Please kindly note that Alibaba.com respects intellectual property rights of others and we expect our users to honor the same. The platform runs a system sample check all the time to find not properly posted information, plus if brand owner comes to Alibaba to file intellectual violation complaints and once case forms (Alibaba IPR team will look into both sides documents) your account shall suffer penalty.

For more information you may refer here.

https://service.alibaba.com/ensupplier/faq_detail/13863839.htm
Please check here about details of intellectual property penalties.
https://rule.alibaba.com/rule/detail/2043.htm
For Minisite in PC, users can add video to the home page or custom page. One video limited in each page.

For Minisite in APP, one video limited.
To check the hot keywords in Alibaba.com, you can log in your Alibaba.com and go to My Alibaba - Biz Trends -Hot Keywords.

Note :
The keywords information listed are based on the actual search frequency on the website.Before using any keyword, please carefully study related product listing policies and make sure all information in your listings are in compliance with the policies.

https://rule.alibaba.com/rule/detail/2047.htm
In order to efficiently and correctly connect your products with buyers, we adjust the product category. Your products will be transferred to more suitable category.
01.
Sign into My Alibaba at https://login.alibaba.com/

02.
Click the “Products” Section.

03.
On the left side, please find "Product Listing" under “Listing Optimization Tool”

04.
The duplicated products will be listed in groups. Click “Duplicated Product” to check them.
The influence of duplicated products:

1.1
To products: The search list will only display one of the duplicated products, which means that is a buyer searches with a keyword, only the best product with good quality and performance shall be displayed in the search result. Other duplicated ones will not be shown.

1.2
To store: Starting from 2017/07/16, if the system detects duplicated products, the whole store's ranking will be moved back for 7 days. Please edit all your duplicated products before that day. If you still did not change them within 7 days, system shall take them offline and they cannot be edited.
There are two kinds of product status: on display and off display. On display means that the product is displayed on Alibaba.com and can be searched out by buyers; off display means the product is not displayed and could not be searched out by buyers. You may change the product status in your account: My Alibaba – Products – All Products. Click button of “Display online” or “Take offline” to change the status.


https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fus-productposting.alibaba.com%2Fproduct%2Fproducts_manage.htm%3Fspm%3Da2700.7756200.1998618981.32.zOtfnB
Please follow up below steps:

01.
Sign account and go to My Alibaba – Products – Group & Sort Products

02.
Click the button of “Mange and Sort Products"

03.
Find the product you want to change and sort accordingly.

04.
The system will be updated within 24 hours
To delete a Product Group:

01.
Sign into My Alibaba at: https://login.alibaba.com/

02.
Select the tab “Products” then “Group and Sort Products”

03.
Select the Product Group in question and click “Delete”

If you have sub-groups in this group, please first delete the sub-groups.
Please follow below steps to add the picture:

01.
Sign into your account at Products

02.
Find the product you want to edit under All Products and then click Edit

03.
You can browse picture from your local drive or selete from photo bank.
Please follow up below steps:

01.
If your product is under 【Approval Pending】you cannot delete or edit this product.

02.
If your product is under 【Approved】【Editing Required】【Sketch】you can delete or edit this product.

If you want to modify a product:
01.
. Sign in and go to My Alibaba—Products—All Products

02.
Select a product and click Edit to make changes

03.
Click Submit when your changes are complete.

Upon approval, it will be published online within 24 hours.
If you mean you want to modify the "Main Product" in your profile on Alibaba.com website, please follow below steps to modify it:

01.
Log in your account at My Alibaba - Company & Website - Manage Minisite

02.
Find Main Products and click "set"

03.
Manage the "Main Products" accordingly.

Note:
01.
The function is limited to Gold Supplier only.

02.
Currently Minisite has been upgraded to version 2.0. To know more about Minisite 2.0 design, please click here.
If your posting is in status in Approval pending, you are unable to delete it.Normally the auditing takes within 24hours. Please wait until approval.

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